BELMORE Air Pty. LTD

HEATING & AIR CONDITIONING

Terms of service: Belmore Air will not be held responsible for any damage to property or equipment that may occur in undertaking repair work, if safe access in accordance with applicable Local requirements and Australian Standards is not provided or in the event of f building structure or support failure. Belmore Air is not responsible for the supply, or any upgrading of supply to any appliance or the property (water, gas, electricity). 

All work quoted with a total dollar value over $1,000 will require a 25% deposit with the remainder on completion of work. Programed maintenance clients terms are as above unless documented in contract terms.

Access Disclosure 

Belmore Air will not knowingly commence any unsafe work or where electrical Hazard, Asbestos, Oxygen depleted environment exists or where the risk of fall from heights is moderate or above. These must be disclosed when booking a service call or the service call fee will be charged for this visit and may also be charged for the next subsequent return to site with relevant safety equipment.


I’m aware of current labour charges & I agree to pay this account at completion of work and make acceptable arrangements with Belmore Air to pay this account at time of service by Cash or Credit card. If payment is not received with 7 days Belmore Air may remove or make unserviceable equipment supplied or installed until account is paid in full. Any costs including leagal costs to recover outstanding moneys will be aditional to the oridginal invoice. Any appliances, goods or materials supplied remain the property of Belmore Air until full payment has been received. Intrest charges are applicable after 60 days at 2.5% per month from date of work. 

It shall be lawful for Belmore Air, its employees, contractors or agents to enter into and upon the Customer’s premises at any reasonable time to disassemble, remove and take away any and all such appliances, goods or materials supplied or installed by Belmore Air, if the Customer defaults in payment for a period of 90 days from instillation, supply or invoice date. I understand that removal of appliance, goods or materials may result in some property damage. I also understand that I am responsible for all legal costs to recover monies I owe Belmore Air.

Trading terms are subject to change without notice 

All work will be subject to the building and construction industry security of payment Act 2002

Personal cheques only excepted by prior arrangement.

Service call fee $100+GST

Labour per 30min $50+GST [7am to 4pm Monday to Friday except public holidays] Domestic

Labour per 60min $100+GST [7am to 4pm Monday to Friday except public holidays]


Emergency call out 

Any call out with less than 48 hours notice may resault in Tier 1 or Tier 2 labour charges with minimum 4 labour charge


After hours emergency call out service is only to make safe and stop ongoing damage!

  

Tier 1 

After hours rates are 1.5 times form 4pm to 10pm Monday to Friday and Saturday 7am to 3pm

Tier 2

Emergency after hours rates are 2 times normal from 10pm to 7am Monday to Friday & 4pm Saturday 3pm through to 7am Monday

Including Public holidays 2 times normal rates



  

Terms of service: Belmore Air will take all care possible during repair work but will not be held responsible for any damage to property or equipment that may occur in undertaking repair work if safe access is not provided (in accordance with applicable Local Government requirements and Australian Standards) or in the event of building structure or support failure. Belmore Air is not responsible for the supply of or any upgrading of supply to any appliance on the property (water, gas, electricity etc). 

All work quoted that has a total dollar value over $1,000 will require a 25% deposit with the remainder due within seven days, or in the event of unquoted work on completion of work. Programmed maintenance client’s terms and conditions are as above unless otherwise documented within the contract.

All costs, including legal charges, associated with the collection of delinquent debts will be borne by the client.

Access Disclosure: Belmore Air will not knowingly commence any unsafe work or where electrical hazard, Asbestos or an oxygen depleted environment exists or where the risk of fall from heights is moderate or above. These must be disclosed when booking a service call or the service call fee will be charged for this visit and may also be charged for the next subsequent return to site with relevant safety equipment.


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I ______________________ (Customer) confirm that I am aware of current labour charges (as outlined below) and agree to pay this account at completion of work or make agreed arrangements with Belmore Air to pay this account. We will accept Cheque (upon arrangement), Cash or Credit card (plus 3% surcharge). If payment is not received within 7 days Belmore Air may remove, or make unserviceable, equipment supplied or installed, until account is paid in full. Any appliances, goods or materials supplied remain the property of Belmore Air until full payment has been received. Charges are applicable after 45 days at 2.5% per month on the outstanding amount from date of completion of work. 

All work will be subject to the Building and Construction Industry Security of Payment Act 2002.

Where appropriate, it is lawful for Belmore Air, its employees, contractors or agents to enter into or upon the Customer’s premises at any reasonable time to disassemble, remove and remove any and all such appliances, goods or materials supplied or installed by Belmore Air if the Customer defaults in payment for a period greater than 90 days from 

installation or supply. I understand that removal of appliance(s), goods or materials may result in some property damage. 

Trading terms are subject to change without notice. 

  

SERVICE COSTS:

Service call out fee:  $110 plus GST

Labour per 30min (or part thereof) $60 plus GST

(Commercial rates - minimum 1 hour)

[7am to 4pm Monday to Friday except public holidays]

TIER 1:

Emergency call out (Any call out with less than 48Hrs notice) Minimum 4 hours  

TIER 2: 

After hours rates are 1.5 times standard rate from 4pm to 10pm, Monday to Friday and Saturday 7am to 4pm

TIER 3:

Emergency after hours rates are twice standard rates from 10pm to 7am Monday to Friday and 4pm Saturday through to 7am Monday, including Public holidays.

   

We love our customers, so feel free to visit during normal business hours.